Discover and read the best of Twitter Threads about #personalization
Most recents (14)
One of the keys to business success is providing an exceptional customer experience.
In this thread, we'll explore effective strategies and valuable tips to help you deliver outstanding customer service.
#CustomerExperience #CX
- Thread -🧵
In this thread, we'll explore effective strategies and valuable tips to help you deliver outstanding customer service.
#CustomerExperience #CX
- Thread -🧵
#1 Understand your customers:
Take the time to truly know your customers - their needs, preferences, and pain points.
This will enable you to personalize interactions and anticipate their expectations.
#KnowYourCustomers
Take the time to truly know your customers - their needs, preferences, and pain points.
This will enable you to personalize interactions and anticipate their expectations.
#KnowYourCustomers
#2 Clear communication:
Communication is crucial for a great customer experience.
Be responsive, and proactive in addressing customer inquiries or concerns.
Promptly resolve issues, keeping customers informed throughout.
#ClearCommunication
Communication is crucial for a great customer experience.
Be responsive, and proactive in addressing customer inquiries or concerns.
Promptly resolve issues, keeping customers informed throughout.
#ClearCommunication
🚀 In the Age of AI, personalized customer experiences are crucial for competitive advantage. Companies like Home Depot, JPMorgan Chase, and Starbucks are leading the way. #CustomerExperience #AI #Personalization @HBR
A quick recap🍿👇
A quick recap🍿👇
📈 Competitive advantage is based on the ability to capture, analyze, and utilize personalized customer data at scale. AI is the key to understanding, shaping, customizing, and optimizing the customer journey. #Data #AI #CustomerJourney
2/7
2/7
💡 Brands like Sweetgreen and Stitch Fix have designed transformative first-party, data-driven experiences as well. Personalization is the design target for every touchpoint. #ChallengerBrands #Personalization #DataJustice2023
3/7
3/7
1️/ Journal app on iOS 17: AI-powered daily journal combining music, photos, podcasts, messages, and more.
#JournalApp #AI
#JournalApp #AI
2️/ Improved autocorrect: Machine learning enhances typing accuracy and reduces errors.
#AutoCorrect #MachineLearning
#AutoCorrect #MachineLearning
📢 Thread: WWDC 2023 Live 🚀
🕗 8:19 am: We've arrived on site and going through the check-in process. Excitement is in the air! #WWDC2023 #AppleEvent
🕗 8:19 am: We've arrived on site and going through the check-in process. Excitement is in the air! #WWDC2023 #AppleEvent
🕗 8:48 am: Take a glimpse of the main seating area with the new shade structure, preparing for an incredible event. The stage is set for something amazing! #WWDC2023 #AppleEvent
🕘 9:39 am: Apple's live stream is now available on the TV app. Stay tuned for the start of the event. Watch it wherever you are! #WWDC2023 #AppleEvent
1/ 🚀 Hey @SanJoseSharks fans! Excited to introduce you to the game-changing platform, @tknevents, that could revolutionize the way we engage with our beloved team. Let's dive into the benefits of adopting Token for our #SharksTerritory! 🏒💙 #TokenEvents #FanPowered
2/ 🔥 First, @tknevents rewards fans with $FAN tokens for sharing their data voluntarily. This means more personalized experiences and incentives for fans, strengthening the bond between the team and its most ardent supporters. 🤝 #FanRewards #Personalization
3/ 📊 @tknevents's Micro-Moments Engine (MME) helps @SanJoseSharks gain actionable insights into fan behaviors, preferences, and more. This will enable the team to deliver tailored content, promotions, and experiences that resonate with their fanbase. 🎯 #DataDriven #FanInsights
Some Predictions and Trends in UI/UX Design for Designers in the year.🔥🚀
#Mobile-first, wearables, and simplicity are the latest UX/UI #design trends. Designers are now designing user experience around users rather than #products. #personalization is key in 2023 #uxui trends.
#Mobile-first, wearables, and simplicity are the latest UX/UI #design trends. Designers are now designing user experience around users rather than #products. #personalization is key in 2023 #uxui trends.
#01. Device synchronization.
This trend defines all others. Apps are used because they're available, not because they're good. Products abound. Cheap, expensive, stripped-down, or fully loaded. Choosing is easy. Syncing settings and content between a PC, laptop, phone, tablet...
This trend defines all others. Apps are used because they're available, not because they're good. Products abound. Cheap, expensive, stripped-down, or fully loaded. Choosing is easy. Syncing settings and content between a PC, laptop, phone, tablet...
#02. Mobile-first design
Consequence of previous point. People use mobile devices for many reasons. Flights, calls, window shopping, shopping, and more. Convenience is key.
That's why UX/UI design should be done for everything. Users should be able to understand applications..
Consequence of previous point. People use mobile devices for many reasons. Flights, calls, window shopping, shopping, and more. Convenience is key.
That's why UX/UI design should be done for everything. Users should be able to understand applications..
A discussion on the state of Digital PERSONALIZATION on the Internet.
#Personalization #SocialMedia #Internet #Echochamber #ContentStrategy #UX #UXDesign #socialmediamarketing #DataScience #Analytics #Algorithm #DarkPatterns #DarkAlgo
#Personalization #SocialMedia #Internet #Echochamber #ContentStrategy #UX #UXDesign #socialmediamarketing #DataScience #Analytics #Algorithm #DarkPatterns #DarkAlgo
I was watching the Personalization versus Customization video on the Nielsen Norman Group YouTube channel (). Looking from the lens of social psychology, I think a video on Personalization versus Comparison (Comparative Personalization) would sketch
the future roadmap of digital communication design. This is because I've been thinking about the many ways personalization can be taken advantage of socio-politically at a global level while watching the video 'How short-form video is rotting your brain?'
#GartnerMKTG Happening now: Unicorns, Rainbows and Customer 360, Oh My! The Myths and Legends of Unifying Your Customer #Data
Follow along here for key insights and updates from the session.
Follow along here for key insights and updates from the session.
#DigitalMarketing leaders hope that a 360-degree view of the customer will unify cross-functional data in their organizations to drive #personalization and retention.
In reality, just 14% of organizations achieve a 360-degree view, pushing their investment strategies up against insurmountable technical and organizational challenges.
"Like all of us, love is a complex beast: only by embracing it in its entirety do we truly understand it, and ourselves. And this means understanding its evolutionary story, the good and the bad." -- Anna Machin greeneracresvaluenetwork.wordpress.com/2022/05/03/dai…
A viral database is helping desperate Kenyans find fuel - Rest of World
restofworld.org/2022/a-viral-d…
#KenyanStartup, #FuelSupplies, #FuelPrices, #CrowdsourcingData, #OpenSourceDatabase, #IkoWhere
restofworld.org/2022/a-viral-d…
#KenyanStartup, #FuelSupplies, #FuelPrices, #CrowdsourcingData, #OpenSourceDatabase, #IkoWhere
The Great Resignation is becoming a “great midlife crisis” - Vox
vox.com/recode/2304278…
#GreatResignation, #MidlifeCrisis, #EarlyRetirement, #GreatReshuffle, #recession, #inflation
vox.com/recode/2304278…
#GreatResignation, #MidlifeCrisis, #EarlyRetirement, #GreatReshuffle, #recession, #inflation
We're here at @dtec_dso for the 2022 edition of #DtecForum which will be exploring how the #metaverse can create entrepreneurial opportunities! Stay tuned to @entmagazineme for more updates from today's proceedings.
The agenda for the day is set! Here's a quick look at what lies ahead at today's event.
#DtecForum @Dtec_dso
#DtecForum @Dtec_dso
. @EntMagazineME Managing Editor @tashapupic kickstarts the event and welcomes the crowd at #DtecForum.
How to Choose the Right Personalization Tool for Your Business in 2022 👇
The internet is evolving.
We live in a world where the majority of people use the internet and smart devices to browse, buy, and research products and services.
No matter what you do, there is no escaping the fact that personalization is an integral part of the digital age.
We live in a world where the majority of people use the internet and smart devices to browse, buy, and research products and services.
No matter what you do, there is no escaping the fact that personalization is an integral part of the digital age.
89% of businesses are investing in personalization as a critical strategy for their current and future success.
Personalization has become an important component of every business's strategy because it gives consumers what they want:
👉 tailored content based on their needs
Personalization has become an important component of every business's strategy because it gives consumers what they want:
👉 tailored content based on their needs
How Would We Personalize the Course Catalog Page on @Codecademy 🧵👇
Codecademy conducts two short quizzes for every user during the onboarding to guide them on which courses to take based on their interests.
The first quiz is Onboarding Quiz:
The first quiz is Onboarding Quiz:
The second quiz is the Sorting Quiz:
We are in the era of "Personalized Longitudinal Conditioning" and in lack of mutual reference point, we can't even express our position to another person. Long forget the evaluation and remedy. #personalization #conditioning #SocialEngineering #psychology #Sociology #BlackMirror
The OTT platforms are subjected to Brain Hacking by "Micro Expression" through Deep Fake AI.
Is it possible to use Mobile speakers for high frequency sound output to trigger and brain control?
Want to love WHAT you do and WHY you do it? The fundraising org in support of @StJude Children's Research Hospital is growing our #Digital team. Check out these #media, #data, #personalization, #analytics and #martech #jobs in the comments below:
Wanted: Manager, Digital Media Optimizations -- alsacstjude.wd1.myworkdayjobs.com/en-US/careersa…
Digital Media Strategist -- alsacstjude.wd1.myworkdayjobs.com/en-US/careersa…
