Discover and read the best of Twitter Threads about #ChallengerBrands
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🚀 In the Age of AI, personalized customer experiences are crucial for competitive advantage. Companies like Home Depot, JPMorgan Chase, and Starbucks are leading the way. #CustomerExperience #AI #Personalization @HBR
A quick recap🍿👇
A quick recap🍿👇
📈 Competitive advantage is based on the ability to capture, analyze, and utilize personalized customer data at scale. AI is the key to understanding, shaping, customizing, and optimizing the customer journey. #Data #AI #CustomerJourney
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2/7
💡 Brands like Sweetgreen and Stitch Fix have designed transformative first-party, data-driven experiences as well. Personalization is the design target for every touchpoint. #ChallengerBrands #Personalization #DataJustice2023
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3/7
