Discover and read the best of Twitter Threads about #customers
Most recents (24)
#Chapter5
Insurance Policies in Native Language: Is it a must have for customer delight?
By: @rk_process9
In #India, #insurance penetration is very low. When an uninsured family member requires hospitalization, it can deplete a middle-class family’s entire savings.
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Insurance Policies in Native Language: Is it a must have for customer delight?
By: @rk_process9
In #India, #insurance penetration is very low. When an uninsured family member requires hospitalization, it can deplete a middle-class family’s entire savings.
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Having a #healthinsurance policy comes as a boon in such times. Unfortunately, many individuals struggle to comprehend the benefits of these policies due to the complex #language and unclear #claim procedures.
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This lack of understanding can be attributed to both the inadequate #communication of #insurance companies and the public’s difficulty in deciphering the complicated terms used in documentation.
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#MoxVeda – Adding a new language to your website was never easier
By @rk_process9
I often encounter concerns from my clients and prospects about the challenges of delivering their #website and mobile #apps in multiple #languages, to be able to reach out to more #customers .
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By @rk_process9
I often encounter concerns from my clients and prospects about the challenges of delivering their #website and mobile #apps in multiple #languages, to be able to reach out to more #customers .
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Many express that it takes a lot of effort, dedicated manpower, knowledge of multiple languages, a reliable #translationagency, management of #translation processes, and much more.
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They find it hard to believe when I tell them that implementing #MoxVeda for #website and #app #localization can eliminate all these efforts.
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We Solve Language Processing Problems For Enterprises - #straightfromtheheart by @rk_process9
#Organizations, #businesses, institutions generate a lot of #information which needs to be distributed to all concerned, in #languages that they can understand.
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#Organizations, #businesses, institutions generate a lot of #information which needs to be distributed to all concerned, in #languages that they can understand.
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This requires #translation , not one way but both ways to establish a #communication channel. In an organization, there are often numerous information exchange touch-points, as well as information is created in many formats.
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Translating all such information efficiently and timely can be a nightmare. Any delay can cause loss of a business opportunity. We therefore found it essential to enable our customers in a 360-degree way to ensure that they become truly #multilingual.
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1/21 Let's talk about $WE. Last month @SeekingAlpha reported that WeWork could declare bankruptcy in 2023. They have a $ problem.
loom.ly/roQICwI twitter.com/i/web/status/1…
loom.ly/roQICwI twitter.com/i/web/status/1…
2/21 Their analysis of WeWork's failed business model is spot on.
"The problem for $WE is the margin between what they pay and what they receive from their #customers has not been enough to cover the very large administrative/marketing/advertising #expenses."
"The problem for $WE is the margin between what they pay and what they receive from their #customers has not been enough to cover the very large administrative/marketing/advertising #expenses."
3/21 Their story is wild. WeWork was founded in 2010. By 2014, it "the fastest-growing lessee of new #office space in New York" and was on track to become "the fastest-growing lessee [lessor] of new space in America."
1/14 This piece from @latimes @hiltzikm about the #southwest meltdown is a must-read ⬇
Southwest’s meltdown was born in America’s cheapskate corporate culture
loom.ly/wzy4k30
Southwest’s meltdown was born in America’s cheapskate corporate culture
loom.ly/wzy4k30
2/14 "The short answer is their underinvestment in preparation and planning. For decades, Big Business has been squandering its resources…instead of spending on workers and infrastructure. There’s not enough give in the system, so when crisis comes, it doesn’t bend, but breaks."
3/14 $LUV gross profit for the twelve months ending September 30, 2022 was $5.928B, a 53.81% increase year-over-year.
:Collapsed #FTX hit by rogue transactions, analysts saw over $600 million outflows | Nov 12
- suspicious circumstances
m.economictimes.com/tech/technolog…
- suspicious circumstances
m.economictimes.com/tech/technolog…
#UKRAINE "#MILITARYAID" FROM #USA WAS #INVESTED IN CRYPTO "#FTX" BY UKRAINE! | Nov 12
- The sudden collapse of "FTX" and its #Bankruptcy filing today, has revealed that FTX presently suffers from $10-$50 BILLION in liabilities with almost ZERO assets
halturnerradioshow.com/index.php/en/n…
- The sudden collapse of "FTX" and its #Bankruptcy filing today, has revealed that FTX presently suffers from $10-$50 BILLION in liabilities with almost ZERO assets
halturnerradioshow.com/index.php/en/n…
#HeavenlyJerusalem. #FTXbankrupty filing today, has revealed that FTX presently suffers from $10-$50 BILLION in liabilities.
- #Ukraine was receiving money from the US, Ukraine sent it to FTX, Sam #BankmanFried and #FTX sent it to #Democrats
- #Ukraine was receiving money from the US, Ukraine sent it to FTX, Sam #BankmanFried and #FTX sent it to #Democrats
Finally, the #GoldacreReview is published! (During Parliamentary Easter holidays, mid-ping-pong on the #HealthAndCareBill...)
It's 221 pages - each PDF page is a double page spread - so this could be a lo-o-o-ong [Thread].
Here goes...
It's 221 pages - each PDF page is a double page spread - so this could be a lo-o-o-ong [Thread].
Here goes...
First point to note, in the Terms of Reference (p5), is that this is about "access to #NHSdata by #researchers, #commissioners, and #innovators" - i.e. #Planning and #CommercialReUse - so it is directly relevant to the operation of millions of people's #NationalDataOptOuts...
"185 wide-ranging recommendations for us to explore", says @sajidjavid (p6). Gulp! Time for some coffee...
"systems that ensure #underrepresented groups are well represented" may (partly) refer to this "landmark review", which got off to a slow start:
gov.uk/government/new…
"systems that ensure #underrepresented groups are well represented" may (partly) refer to this "landmark review", which got off to a slow start:
gov.uk/government/new…
Never before have online slot tournaments been so #Popular among casino players. Buoyant demand generates an increased availability of different spinning contests across gambling websites that compete against each other in attracting new and retaining existing #customers .
qantumthemes.com/helpdesk/forum… On the other side, many punters are still unsure about the rules of such tourneys, wondering whether they are worth a shot. Indeed, entering the world of thrilling slot contests is always accompanied by a plethora of questions. Not only novices in that
aminoapps.com/c/popsslots/pa… field but also players who have already experienced the adrenalinerush of real action want to know how to choose the right event and boost their chances to top the leaderboard.
Never before have online slot tournaments been so popular among casino players. Buoyant demand generates an increased availability of different spinning contests across gambling websites that compete against each other in attracting new and retaining existing #customers
awardspeculation.com/slot95-opsi-te…
On the other side, many punters are still unsure about the rules of such tourneys, wondering whether they are worth a shot. Indeed, entering the world of thrilling slot contests is always accompanied by a plethora of questions.
On the other side, many punters are still unsure about the rules of such tourneys, wondering whether they are worth a shot. Indeed, entering the world of thrilling slot contests is always accompanied by a plethora of questions.
lovewins.info/panduan-cara-m… Not only novices in that field but also players who have already experienced the adrenaline rush of real action want to know how to choose the right event and boost their chances to top the leaderboard.
Never before have online slot tournaments been so popular among casino players. Buoyant demand generates an increased availability of different spinning contests across gambling websites that compete against each other in attracting new and retaining existing #Customers .
are.na/mpo-gacor/slot… On the other side, many punters are still unsure about the rules of such tourneys, wondering whether they are worth a shot. Indeed, entering the world of thrilling slot contests is always accompanied by a plethora of questions.
mpogacor.imagekind.com Not only novices in that field but also players who have already experienced the adrenaline rush of real action want to know how to choose the right event and boost their chances to top the leaderboard.
A lot is going on behind the scenes of @googleanalytics 4, especially related to #audiences & #segments. You need to read this if you are running an #ecommerce store 🙌:
#GoogleAnalytics 4 is filled with features that could help you identify segments of users, which could help you refine your strategies and how you use your #marketing budget. Let's learn how to do it!👇🧵
WHY BANKS WILL NOT HELP YOU RECOVER YOUR STOLEN FUNDS:
**A LONG THREAD**
In several months past,there have been numerous reports of fraudulent transactions on clients' accounts via E-channels.
Here are a few of the reasons why banks are "hesitant to assist."
#Bank #Nigeria
**A LONG THREAD**
In several months past,there have been numerous reports of fraudulent transactions on clients' accounts via E-channels.
Here are a few of the reasons why banks are "hesitant to assist."
#Bank #Nigeria
1. INDEMNITY: When you want an E-banking Solution (ATM, Mobile/Internet Banking, etc.), you must fill out and sign an Indemnity Form. Simply put, you are accepting culpability for fraudulent transactions that occur on your account through such e-channels and absolving the bank,
of any legal repercussions.
Now, if the bank discovers that the fraud was due to your negligence, "OYO" is your name.
2. RESOURCE CONSTRAINTS: Even if the bank decides to assist with the investigation, manpower and time are not luxury "things" that can be spared.
Now, if the bank discovers that the fraud was due to your negligence, "OYO" is your name.
2. RESOURCE CONSTRAINTS: Even if the bank decides to assist with the investigation, manpower and time are not luxury "things" that can be spared.
Is your Procrastination killing your Dreams?
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I guess, we spend more time thinking about things that are out of our control. Some things that we have not seen. Thus, we never move forward.
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I guess, we spend more time thinking about things that are out of our control. Some things that we have not seen. Thus, we never move forward.
~ *thread* ~
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There is a simple ideology that I follow, first, try to start with a small thing. Small enough to experiment out everything that you would have done all the way if you were the one.
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There is a story behind how I came up with this.
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There is a story behind how I came up with this.
1/ My friend always thought of becoming a CEO, starting his own company, and stuff like that. But, it is definitely not easy.
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The tension of finding the right idea for the people along with a good business model always kept him stuck. I guess everyone faces this once.
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The tension of finding the right idea for the people along with a good business model always kept him stuck. I guess everyone faces this once.
1/ I build the Customenu startup and I’ll #buildinpublic, using this thread.
What is #customenu?
A digital menu platform for #restaurant.
Instead of using boring paper were to check the #dishes, you can see a nice representation on your smartphone.
What is #customenu?
A digital menu platform for #restaurant.
Instead of using boring paper were to check the #dishes, you can see a nice representation on your smartphone.
2/ This is the second release and this time I decided to share my journey on Twitter.
I started for the first time, one year ago in June. It was a pandemic situation and in #Romania, new rules were coming for the #restaurants' businesses.
I started for the first time, one year ago in June. It was a pandemic situation and in #Romania, new rules were coming for the #restaurants' businesses.
Luego de algunas semanas de research en ALIBABA $BABA y dada la compleja comparación con otras empresas, decidí plasmar takeaways sobre el modelo de negocio de este gigante (vs similares de USA) del ecommerce $AMZN + fintech $PYPL + cloud service AWS + streaming $NFLX $SPOT.
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Todos conocemos $BABA pero hay cierto halo de misterio/confusión sobre el #Businessmodel, su transformación, como lograron ser el "market-leading innovator" y la convivencia entre fundamentals y el PESIMO contexto del PCC de #china. Su ecosistema combina muchas empresas.
Fundada en 1997, año en que $AMZN hizo su IPO y un año antes de $EBAY's IPO, actualmente tiene un market cap de USD536B. Comenzó monetizando la publicidad en su boletín online de negocios y comercio, un modelo mas bien parecido al de $GOOG y $FB con altos márgenes operativos
There seemed to be some confusion about (the use of) words in @CommonsHealth Committee yesterday morning, so here's a [Thread] to try to clarify.
First "#commercial". It is of course the case that many parts of the #NHS use commercial providers, e.g. of software, whether that...
First "#commercial". It is of course the case that many parts of the #NHS use commercial providers, e.g. of software, whether that...
...is @Microsoft365 for word processing, spreadsheets & e-mail; or IT systems to handle patients' records in hospitals (e.g. @CernerUK) & General Practice (e.g. @TPP_SystmOne, @EMISHealth, @CegedimHS); or software to drive complicated equipment like #MRIscanners, etc.
This is...
This is...
..entirely normal use of #commercial software & software services, for which the #NHS body is the #DataController. Apart from when that software goes wrong, I don't believe many would have concerns about this.
Then there are #commercial providers of #NHS services, about which...
Then there are #commercial providers of #NHS services, about which...
It is a Friday, so we thought to bring to you something light 😉
Here are 4 ways to create a positive impact on your bottom line.
👇👇
Here are 4 ways to create a positive impact on your bottom line.
👇👇
🎯 Solve problems like a pro – Don’t allow negative perceptions about your brand to linger, but address it immediately.
This way, you can generate referrals and increase customer loyalty or at least control negative word-of-mouth about your brand.
This way, you can generate referrals and increase customer loyalty or at least control negative word-of-mouth about your brand.
🎯Employ folks with superb people skills – Most of your employees are the face of your business.
From the service agent replying to the phones to the cashier, hiring people with good people skills is a non-negotiable for your business’s customer service success.
From the service agent replying to the phones to the cashier, hiring people with good people skills is a non-negotiable for your business’s customer service success.
#sis India case study 📚
Security & Intelligence Serv is directly and indirectly engaged in rendering
1-#security and related services consisting of manned guarding, training, and indirectly engaged in paramedic and emergency response services;loss prevention, asset protection🛡️
Security & Intelligence Serv is directly and indirectly engaged in rendering
1-#security and related services consisting of manned guarding, training, and indirectly engaged in paramedic and emergency response services;loss prevention, asset protection🛡️
2-#facility management services consisting of cleaning, housekeeping and pest control management services in the areas of facility management;
View welcome 🎉💞😍
@Investor_Mohit
@nid_rockz
@unseenvalue
View welcome 🎉💞😍
@Investor_Mohit
@nid_rockz
@unseenvalue
3-#cash logistics services consisting of cash-in-transit, ATM cash replenishment activities and secure transportation of precious items and bullion; and alarm monitoring and response services consisting of trading and installation of electronic security devices.
@RajarshitaS
@RajarshitaS
Read this book at the time of #CAMS #IPO.
A brilliant read to know about the #growth trajectory of the #company & why it's only starting.
@YMehta_ @finthusiasts @nid_rockz @manurishiguptha @MadrasMobile @MarketScientist
@AnyBodyCanFly @ipo_mantra
Thread coming.👇
A brilliant read to know about the #growth trajectory of the #company & why it's only starting.
@YMehta_ @finthusiasts @nid_rockz @manurishiguptha @MadrasMobile @MarketScientist
@AnyBodyCanFly @ipo_mantra
Thread coming.👇
Foreword by- Mr. Deepak Parekh, Chairman @HomeLoansByHDFC
He writes about India's #economy post #Liberalization & how #companies that have come up have one thing in common- #knowledge.
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He writes about India's #economy post #Liberalization & how #companies that have come up have one thing in common- #knowledge.
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#CAMS began as a #software development & #computer education firm, moved to share registry services handling #IPO's, later became a Registrar & Transfer Agent (#RTA). It now also handles documentation requirements in #banking, #insurance & #microfinance.
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“A great product coupled with a great pricing plan is a force to be reckoned with.” – @Chargebee
Here are 5 of the biggest pricing lessons @ProcessStreet has learned since we launched in 2013 🚀 process.st/saas-price-mod… (A thread)
Here are 5 of the biggest pricing lessons @ProcessStreet has learned since we launched in 2013 🚀 process.st/saas-price-mod… (A thread)
1. Pricing is a never-ending process ♻️
The only way to keep up with the fast-paced nature of the #SaaS industry, speedy advances in #Technology, and stiff competition is to constantly experiment with, and test, your SaaS #PriceModel. process.st/business-proce… (1/6)
The only way to keep up with the fast-paced nature of the #SaaS industry, speedy advances in #Technology, and stiff competition is to constantly experiment with, and test, your SaaS #PriceModel. process.st/business-proce… (1/6)
2. Pricing is about perception 👀
Think about #Perception when creating your next pricing hypothesis. How are your #Customers likely to perceive what you’re offering? sixteenventures.com/pricing-strate… (2/6)
Think about #Perception when creating your next pricing hypothesis. How are your #Customers likely to perceive what you’re offering? sixteenventures.com/pricing-strate… (2/6)
In his masterclass about crafting an effective pitch deck @YourStoryCo’s #TechSparks2020, @P_Kemps highlights some aspects that seem trivial but are important, some that are easy to miss, and some that mustn’t be missed. A 🧵-
A 🧵on #hiring especially for early stage #founders
Sell 👁️👁️
Sell the vision you have, if you can't sell your vision yourself, chances of hitting a home run is negligible, hiring talent/ selling to customers/ raising money is insanely difficult without this trait
Sell 👁️👁️
Sell the vision you have, if you can't sell your vision yourself, chances of hitting a home run is negligible, hiring talent/ selling to customers/ raising money is insanely difficult without this trait
Reach out📢
Reach out to the best people in your network, get them to work with you, convince them if you think they're a great fit.
Real eg. : Had to visit & meet parents of a potential content writer, as she had extraordinary skills, but her parents were against working.
Reach out to the best people in your network, get them to work with you, convince them if you think they're a great fit.
Real eg. : Had to visit & meet parents of a potential content writer, as she had extraordinary skills, but her parents were against working.
Think of Candidates as #Customers, you've to sell them the vision 🔭 + Provide an #experience.
Experience here means - proper communication {Well written JD, what exactly are they expected to do, hours, skills reqd}, tell them how would they progress? how much can they make?
Experience here means - proper communication {Well written JD, what exactly are they expected to do, hours, skills reqd}, tell them how would they progress? how much can they make?
After our fantastic webinar with @Salesforce, we sat down, as a team, to collect our best #CustomerSuccess content ✅ 📝 (A thread)
First off, our free #Ebook is essential reading for #CustomerSuccess. It's a must-read for any new hire on our own #CS team 📘 process.st/customer-succe… (1/12)
Of course, we had to mention our #webinar with @Salesforce. They showed us how they use @ProcessStreet to efficiently grow their #ClientSuccess practice, especially #ClientOnboarding and #ClientExperience 🙌 📹 (2/12)
5 simple effective way that can assure you - Customers.
These are very easy to implement, and can easily improve your conversions by up to 30% on yearly basis giving you a guaranteed CAGR of 30%.
#customers #sales #conversions
Keep reading the thread 👇
These are very easy to implement, and can easily improve your conversions by up to 30% on yearly basis giving you a guaranteed CAGR of 30%.
#customers #sales #conversions
Keep reading the thread 👇
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👉 Always remain humble. ALWAYS.
👉 Always remain humble. ALWAYS.
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👉 Keep focusing on value not just in the form of content, but making sure that your users turned customers implement them. Yup, it's your duty to make them implement the strategies you share if you want to see them as a customer.
👉 Keep focusing on value not just in the form of content, but making sure that your users turned customers implement them. Yup, it's your duty to make them implement the strategies you share if you want to see them as a customer.
