Discover and read the best of Twitter Threads about #DellLaptops
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@Dell @DellTech #UX Suggestion - Why Dell Help & Support app and Support Assist app are two separate apps? As an end user it only confuse me & lessen the #omnichannel experience. Even the name resonates! Also it is showing 2 different warranty status. Product Registration
process is also not optimized with dell website login & purchase details. An option to fetch data should be provided. I have to re-enter all the details manually in my laptop. Necessity of Warranty transfer must be conveyed to the user during the registration process,
it should not be something to be informed and compelled to perform in the time of crises (claim). #InternaLocusOfControl #DellLaptops #Inspiron
