Discover and read the best of Twitter Threads about #BiasBuster

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1/ At #Neeva, design is the act of giving form to an idea: we gather data and inspiration, think, make, and iterate through feedback. 💡

Here's how our team, working alongside the ✨Neeva Community✨, shaped our latest news tool, #BiasBuster...

(read on 📖)
2/ To improve the news experience on Neeva, we solicited insights from users of various news outlets.

One early finding 👉 the journey to get daily news typically started from news providers' sites and apps, but NOT from a search engine.

🤔
3/ So we asked ourselves, when does a search engine becomes necessary and helpful in the journey? 💭

Several users shared that they searched for specific events and stories about which they wanted to learn more.

An avid news user put, "Search is for focused topics.".
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