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@BECU : wtf? I mean, really: WTF?

In just in the last few weeks, here's what we've endured as "valued #BECU members":
[1/10] - some rando "partner" business of yours mailing out a scammy insurance come-on that (due zero oversight & vetting on @BECU's part) used @BECU's own logo and letterhead, making it look like official @BECU biz;
[2/10] - extremely late customer statements that you blamed on problems at a "third party processor" - i.e., an outside vendor @BECU hired and who @BECU was responsible for overseeing;
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